| ||||||||
|
|
Troubleshoot and Resolve…The best way to troubleshoot the dreaded blue screen is to present yourself with a few questions. Here they are: Did You Recently Install Any New Software or Hardware?If you installed a new program or device, it could be the cause of your blue screen error. Why? Well, older systems like XP are still widely used and therefore, some devices are not compatible with Vista. If you installed new hardware such as a printer, digital camera or graphics card, remove it. If it is a new program, try booting your PC in Safe Mode and then uninstall the software. Is There a Software Conflict? |
Conflict between software applications running on a PC is one of the most common causes of the Vista Blue Screen of Death. This is especially the case with security programs such as anti-virus software. For example, if you have Norton anti-virus installed along with a similar security firewall program developed by McAfee, these applications will usually find conflict and your PC is the one to suffer. In most cases, all you have to do is remove one of the programs and your blue screen errors will be long gone.
Another common cause of the Vista Blue Screen of Death is the presence of malicious software, usually a virus infection. A virus can infect up to six of the core system files on Windows Vista. These files include the following:
C:/Windows\explorer.exe
C:/Windows\system32\1sass.exe
C:/Windows\system32\services.exe
C:/Windows\system32\svchost.exe
C:/Windows\system32\spoolsv.exe
C:/Windows\system32\winlogon.exe
When this is the case, these files need to disinfected or replaced with clean versions. You can do this by extracting the files from a service pack disk or using a recovery tool. These methods are recommended because most anti-virus software programs are designed to remove infected items and these files are critical to your operating system.
When encountering the Vista Blue Screen of Death, one of the first things you need to do is review the message that comes along with the error. If this is a reoccurring problem, disable the "Automatic restart on fatal error" option so the message will be displayed long enough for you to jot down the STOP code details and find out what's going on. After gathering this information, visit the Microsoft website and see if you can match it up with a patch or update that resolves the problem. Good luck!
Do I have a 32 bit or a 64 bit processor or operating system on my computer?
How to find a folder or file path and copy it in Windows Vista.
Windows Vista Welcome Center Disable it at startup
Change the Windows Vista Start menu to a classic menu that looks like Windows XP
Add Network Printer Applies to Vista or Window XP
Program Startup Disable automatic startup programs with msconfig
About the Author
Jules Peters is a work-at-home technical writer. For more easy-to-follow, non-techie tips to get rid of blue screen problems and fix Windows errors, take a look at more of her articles at PCauthorities.com!
I hope you've found this tutorial clear and easy to understand. If you have more questions, feel free to visit our FORUM and we'll be happy to help.
| |||||||